Welcome to ReadHaven.uk. By accessing or using our website, placing an order, or creating an account, you agree to be bound by these Terms of Service. Please read them carefully.
1. About Us
ReadHaven.uk is an online bookstore specialising in physical books and ebooks. We are based at 34 St Saviourgate, York YO1 8NN, United Kingdom. Our services are governed by these terms together with our Shipping Policy, Return & Refund Policy, and Billing & Payment Policy.
2. Use of the Website
You may use ReadHaven.uk only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the site in any way that violates applicable UK laws or regulations
- Infringe any intellectual property rights
- Transmit viruses, malware, or harmful code
- Attempt to gain unauthorised access to any part of the site
We reserve the right to suspend or terminate your access at any time if we believe you have breached these terms.
3. User Accounts
To access certain features (such as order history or ebook downloads), you may need to create an account. You are responsible for keeping your login details confidential and for all activity that occurs under your account. You must be at least 18 years old to create an account.
4. Intellectual Property
All content on ReadHaven.uk (including text, images, logos, and book descriptions) is owned by ReadHaven.uk or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
Ebooks purchased from us are licensed for your personal, non-commercial use only. You may not share, resell, or distribute digital files.
5. Orders and Contracts
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason. A contract is formed only when we send you an order confirmation email.
6. Pricing, Payment, Shipping & Returns
All pricing, accepted payment methods, shipping, and return procedures are set out in our separate policies:
- Billing & Payment Policy
- Shipping Policy
- Return & Refund Policy
These policies form part of these Terms of Service.
7. Limitation of Liability
To the fullest extent permitted by law, ReadHaven.uk shall not be liable for any indirect, incidental, or consequential loss arising from your use of the site or our products. Our total liability shall not exceed the value of the products you have purchased.
We do not guarantee that the website will be error-free or uninterrupted.
8. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes by posting the new version on our website. Your continued use of the site after changes constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions about these Terms of Service, please contact us: Email: info@readhaven.uk Phone: +44 330 027 1117 Address: 34 St Saviourgate, York YO1 8NN, United Kingdom
Opening hours: Monday to Friday, 9am – 5pm
Thank you for shopping with ReadHaven.uk!